About
Experience. Passion. Integrity. Urban Clean exists for every business owner who's tired of chasing cleaners, managing complaints, and wondering if the job was even done.
We get it, cleaning should be the last thing you have to worry about. That's why we built our systems for reliability, backed by technology that gives you full transparency and peace of mind.
With Urban Clean, you speak directly to the decision-maker, an owner-operator who takes personal pride in every site they clean. Someone who cares, who shows up, and who gets it.
We're not perfect, but we're always here. Always improving. Always committed. That's what Frustration Free Cleaning looks like.

The Standards We Hold Ourselves To
Four commitments guide everything we do.
We don't just clean, we take ownership. If something's not right, we take responsibility and fix it, fast.
We operate with a No Compromise standard on quality, communication and accountability.
We believe in being a team, supporting each other and our clients with consistency and care.
We foster a culture of unparalleled learning, where we openly share both mistakes and successes to help everyone grow.
We follow a full Integrated Management System in accordance with ISO 9001:2015, AS4801:2001 and ISO 14011:2015. Our QSE Policies are available on request.
Every Cleaner Is Invested in the Outcome
Our Unit Franchise model is a fundamental part of our business, ensuring that every cleaner is invested in the outcome. That means the quality of service is never left to chance, it's built into the system.

What We Stand For
Our vision: to change the franchising and cleaning industry forever, a byname for quality and success.
To be the leading choice in commercial cleaning by providing unparalleled service, complete transparency, industry-only practices, exceptional customer communication and unrivalled attention to detail.
You Speak Directly to the Decision-Maker
An owner-operator who takes personal pride in every site they clean. Someone who cares, who shows up, and who gets it.
It's why our Unit Franchise model exists: when the person cleaning your site is invested in the outcome, the standard doesn't slip.

What our customers say
Real sites, real managers, in their words.
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The photo reports ended the arguments. We can see the job was done, every single night.
FMFacilities ManagerMedical centre · Brisbane✓ Verified client -
Same cleaner every night for two years. He knows our site better than we do.
PMPractice ManagerDental clinic · Gold Coast✓ Verified client -
We stopped thinking about cleaning. That is the whole point, isn’t it?
SOStore OwnerRetail franchise · Sydney✓ Verified client -
The monthly audit tells us what was missed before we have to go looking for it.
OLOperations LeadLogistics depot · Melbourne✓ Verified client
Cleaning built around your kind of site
Never chase a cleaner again.
A free walk-through of your site, and a scope built around what has been going wrong.
A cleaning business with the clients already in it.
Guaranteed contracts from day one, and Janiflow to run the admin.
